Privacy policy

What is collected

• Account details: your name, your email address and, if you give it, your mobile number and time zone.
• Health screening: your date of birth and your answers about your health, injuries and medication.
• Training: the workouts you do, each set you log, and any pain you report.
• Daily check-ins: your energy, soreness, how closely you followed the food plan, your weight when you choose to enter it, steps and any note you write.
• Coaching: your plans, and the weekly notes Avinash writes to you.
• Payments: the amount, the date, what it bought and the payment provider's reference. Your card number, UPI PIN and bank login never reach Avilifts and are not stored by it; the payment provider handles them.
• Security records: when your account signs in and from which network, kept to protect your account.

Why it is used

Your data is not sold, is not used for advertising and is not used to build a profile of you for anyone else.

• To decide whether and how to coach you safely.
• To build your plan, review your week and adjust your plan.
• To give you access for the period you paid for, and to remind you before it ends.
• To keep your account secure and to keep records the law requires, such as records of payments.

Who can see it

Avinash and the members of his team who help with your coaching. Other clients can never see your data. A small number of service companies process data on Avilifts' behalf and only to provide their service:

• a hosting company, which runs the server and holds encrypted backups;
• an email delivery company, which sends account and reminder emails to your address;
• a storage company, which holds the exercise demonstration videos;
• a payment provider, when you pay online.

Where it is held

Your account, health, training and check-in data is held in a database on a server in India. Backups are encrypted before they leave that server and are also kept in India.

Two services may process data outside India: the email delivery company, which handles your email address and the emails sent to you, and the video storage company, which holds exercise videos and none of your personal records.

How long it is kept

• While you are a client, for as long as your account exists.
• After your access ends, your account and history are kept so that you can return to them. They are not deleted just because your access ended.
• When you delete your account, your sign-in, coaching, health and training data is removed. Records the law requires to be kept, such as records of payments, are kept for the period the law sets.
• Backups are replaced on a rolling basis and each one is gone within 35 days.

Your choices

• See a copy: Account, then Download my data, gives you a file of what Avilifts holds about you.
• Correct it: tell Avinash and it will be put right.
• Remove it: Account, then Delete account, after confirming your email and password.
• Withdraw consent: you may withdraw the consent you gave at any time. Coaching cannot continue without the health information it depends on.
• Complain: use the contact below. You will have an answer within 7 working days.

Cookies

Avilifts uses only the cookies needed to keep you signed in and to protect the site. There are no advertising cookies and no third-party tracking.

Age

Avilifts is for adults aged 18 and over. Accounts are not offered to anyone younger, and data found to belong to a younger person is removed.

Changes

If this policy changes in a way that affects how your data is used, you will be told before the change applies. The date at the top shows when it was last updated.